Tenir Eco Hotel

About this property

Hotel information

General hotel information

• Meals: Information about the type of meals included in the price is indicated in the rate details.
• Meals: Meals may be limited during Ramadan.
• Special living conditions: A deposit of 50,000.00 KZT per stay will be required at check-in to cover any potential damages.
• Special living conditions: You can request the documents necessary for a visa, the service is provided for an additional fee. Any additional fee will have to be paid even if the booking is subsequently cancelled, and all the agreements exist exclusively between you and the provider of the documents.
• Special living conditions: Couples checking into the same room must present a valid marriage certificate upon check-in. Otherwise, the property may reject the booking or request that a second room be booked.
• Parking space: Chargeable public parking available in the nearby area.
• Extra info: In case of late check-in, guests have the option of walking up to the hotel during night skiing at the resort.
• Extra info
• Extra info: Days of night skiing need to be clarified further. On night ski days, the cable car from the Medeu station to Combi 2, where the hotel is located, will operate from 06:30 PM to 10:30 PM. This means that the ascent from Medeu stations must begin no later than 21:00, since the road from Medeu stations to the
• Extra info: QR tickets for the cable car are sent to the guest on the day of arrival via a messenger app. Guests receive full information a day earlier also via a messenger app. Guests must contact the hotel in advance or provide contact information in advance.
• Extra info: The hotel is located at an altitude of 3200 m, guests are advised to carry a tablet against altitude sickness and aspirin just in case.
• Extra info: Guests are asked to plan arrival and departure times based on the cable car's operating hours.